My one favourite place when in London is a Borders Bookstore. I have spent many pleasant hours is their flagship store on Oxford Street. The third floor there has a Starbucks where you can, after you have vacuumed for your favourite books from the stores’ aisles below, ordered a latte, proceed to waste the dayContinue reading “Unsustainable Business Models”
Monthly Archives: February 2011
Medocrity is inevitable. Resistence is futile.
Or is it ? Why ARE most solvent companies mired in mediocrity ? Why do companies start in a burst of creative big bang and then slowly atrophy? Microsoft. IBM. Xerox. Yahoo. GM. Is it Risk aversion ? A concept in psychology, economics, and finance, based on the behavior of humans whilst exposed to uncertainty,Continue reading “Medocrity is inevitable. Resistence is futile.”
Trust Your Customer
I shop occasionally with Amazon and iTunes online but I am a Über-customer of Airtel, India’s communication behemoth. I have been with them over a decade and use pretty much every damn service they provide : Mobile Service. Broadband Service. BlackBerry Service. iPTV service. GPRS service. Landline service and two mobile numbers. They sell itContinue reading “Trust Your Customer”
Systems Thinking Primer
I just finished reading a piece by the always thought provoking Paul Krugman of the NYT. An Article entitled ‘Eat the Future’ , talking about how the GOP is sacrificing the future for the present over in US. It bought back to mind an article a while ago about free TV sets distribution by a corruptContinue reading “Systems Thinking Primer”
Weak Moats in Business
Recently I wanted to buy a book a blog recommended. The book sold in India for 1300 rupees online. It was available in Amazon UK for 240 rupees, gbp converted to inr. I had friends in the UK who could get it to me quickly. A good test of the fundamental strength of your business/Continue reading “Weak Moats in Business”