Category Archives: Random
‘The Iberian Inicident’ – the terror of losing a work laptop
All it took was 5 seconds of distraction on my part and I knew the word PANIC more intimately than I had in the preceding 34 years on earth. On Monday, finished work in the client office in sunny Madrid and went straight to the airport. As I was going through security I dutifully tookContinue reading “‘The Iberian Inicident’ – the terror of losing a work laptop”
2 Senior Corporate Roles that hurt a firm
Right now I am reading this book on innovation by Scott Berkun. ‘The Myths of Innovation’. A great little primer on debunking the many myths surrounding innovation. He uses the myths to help illustrate just how innovation happens. He also delves into some of the reasons for just why these myths are popular and thenContinue reading “2 Senior Corporate Roles that hurt a firm”
News is now toxic. Avoid News!
I was addicted to it like it was Heisenberg’s blue meth. News. I had to have it. Frequently and in solid doses. Without it for a few hours I would get withdrawal twitches. At its peak around the last decade I used to subscribe to the TOI, ET, India Today, Businessworld and listen to theContinue reading “News is now toxic. Avoid News!”
On Hiring : Heuristics when interviewing
We all love it. The Shortcut. When employed with intelligence it is called a ‘Hack’ and when it is used with the wrong intent it is called ‘Jugaad‘. For those unfamiliar with the South East Asian part of the globe, that strange word is the lingo of the lazy and callous when they pass ofContinue reading “On Hiring : Heuristics when interviewing”
Best of 2012 : 14 Movies that blew me away
2012. As a avid cinephile I can confidently say this: What a treat this year it has been. 3 entities deserve the lion’s share of my grateful credit for guiding me to the right movies in a world that abounds with the wrong ones. 1. Roger Ebert ~ He remains the final word on movieContinue reading “Best of 2012 : 14 Movies that blew me away”
How to choose your 2013 goal of ‘Skill I will Acquire’ – A planning guide
Remember : This is totally a function of the individual, ambition and geography of the said person.This below is specific to ME and me alone. Your own will be different (I suspect). Don’t take away the content, instead take away the template Ok.
One Step Processes Win Always
The laziest possible customer of your product should be able to engage with your product with ease. Seth Godin is right : “If you can, remove steps. Each step costs you dearly”. Conversion from viewing to purchase online is in the decimals ( 1% of 1% actually buy) Amazon’s ONE CLICK shopping button was genius. There existsContinue reading “One Step Processes Win Always”
On Brevity – Corporate Lessons Learnt
In school, esp CBSE and state ones here in India, we are indoctrinated early and relentlessly that MORE is better. More pages to answer the question, more words and more verbosity gets you the higher grade. With this lesson firmly implanted into our heads, already crammed with other stupid lies and fallacies, we are sent intoContinue reading “On Brevity – Corporate Lessons Learnt”
The employee utopia that is Valve
This blog mostly is about customer service and companies and systems that deliver it. Or try and fail. Preferably, hilariously. Luckily I live in the right country for the latter. Good times! Today allow me to wax on a company I have now become a huge fan of. Valve. This full blown love affair initially started the momentContinue reading “The employee utopia that is Valve”
Third Eye Observations 